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Member Company Information


Patient Identification and Eligibility

All ECOH enrollees are issued an identification card with either ECOH Network Plan or ECOH River Valley clearly stated on the front. The identification card will provide information on co-pays, third party administration, utilization management, precertification, as well as claim submission. To verify eligibility, please refer to the TPA phone number on the back of the identification card.

PLEASE BE SURE TO ASK THE PATIENT FOR HIS OR HER ID CARD AND MAKE A COPY, FRONT AND BACK FOR FUTURE REFERENCE.

(Note: For January 1, 2008, all enrollees were issued new ID cards containing new ECOH claims address information.)


Benefit and Participation Verification

Each member company has its own unique plan design; use the drop down menu below to view a list of ECOH member companies and specific benefit contact information for each company. Please feel free to call the TPA listed for eligibility and benefit information.

Questions? Please contact our Customer Service at 800-990-3204.


  Edgebrook Court - 1639 N. Alpine Road Rockford, IL 61107 -  815-397-0790   F: 815-397-2790