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Member Company Information
Patient Identification and Eligibility
All ECOH enrollees are issued an identification card with either ECOH Network Plan or ECOH
River Valley clearly stated on the front. The identification
card will provide information on co-pays, third party
administration, utilization management, precertification,
as well as claim submission. To verify eligibility,
please refer to the TPA phone number on the back of
the identification card.
PLEASE BE SURE TO ASK THE PATIENT FOR HIS OR HER ID
CARD AND MAKE A COPY, FRONT AND BACK FOR FUTURE REFERENCE.
(Note: For January 1, 2008, all enrollees were issued new ID cards containing new ECOH claims address information.)
Benefit and Participation Verification
Each member company has its own unique plan design;
use the drop down menu below to view a list of ECOH
member companies and specific benefit contact information
for each company. Please feel free to call the TPA listed
for eligibility and benefit information.
Questions? Please contact our Customer Service at 800-990-3204.
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