Member Contacts

For general provider questions or claim status:

ECOH
Phone: 800-990-3204
Fax: 815-397-2790
brandy@ecoh.com

Please Note:  To confirm eligibility or to determine what services are covered at what levels, please call your Third Party Administrator (TPA). Contact information for your TPA is found on the back of your health plan ID Card ("For benefit and claims information, please contact...").

For Referrals:

Hines & Associates
Phone: 815-397-5395 x3515
Fax: 815-395-8107

*Please refer to your ID card to determine if your plan requires referrals.